Job
Core
Own the end-to-end client onboarding and account management journey, from sign-up through verification, approval, and first deposit/trade, accountable for conversion and time-to-value.
Role type
Product Manager (Onboarding & Account Management)
Builds
Onboarding flows, identity verification systems, account security controls, and back-office operations tools.
Domain
Fintech / Regulated Financial Services
Deliverable
product features
Required skills
Product strategy, funnel analysis, KYC/eKYC ecosystem knowledge, identity verification, back-office operations optimization, cross-functional collaboration, regulatory compliance (KYC/AML), A/B testing, UX design for onboarding.
Preferred skills
Experience in broker/fintech/payments/crypto, understanding of risk-managed environments, hands-on knowledge of Alloy EV provider configurations.
Responsibilities
Develop and execute product strategy for client onboarding aligned to growth and regulatory obligations; Own the onboarding and activation funnel, monitoring performance and delivering uplift; Lead discovery to delivery for enhancements across onboarding, verification, and post-onboarding account settings; Define and optimize Alloy EV provider configurations to maximize verification coverage; Partner with Compliance, Risk, and Legal to meet KYC/AML requirements; Improve back-office workflows by reducing manual review volumes and handling times.
Seniority
Mid-level (2-3 years experience)