*Construction Customer Success Manager
Core
Onboard construction project teams and drive adoption of Buildots' AI platform to embed data insights into daily site operations.
Role type
Customer Success Manager (Construction)
Builds
Operational excellence for construction projects via AI-driven site intelligence
Domain
Construction / AI / Digital Twin
Deliverable
production ML models
Required skills
Construction project management, stakeholder management, change management, user onboarding, data insight analysis, product feedback integration
Preferred skills
Site-based experience, startup environment adaptability, travel readiness
Technologies
Buildots platform, BIM, digital twins
Responsibilities
Lead onboarding of project team members and drive technology adoption; Act as the customer voice to internal product and account teams; Provide strategic advisory to maximize customer ROI; Collaborate with technical teams to ensure project data accuracy; Create and update customer success playbooks.
Seniority
Mid-Senior, hands-on IC