Sr. Delivery Engineer
Core
Sr. Delivery Engineer supporting airline network planning and scheduling solutions for customers, handling deployment, troubleshooting, and training.
Role type
Senior IC delivery engineer (airline network planning)
Builds
Airline network planning and scheduling solutions
Domain
Travel industry + airline network planning
Deliverable
client delivery
Required skills
Airline network planning and scheduling, technical troubleshooting, customer training, Salesforce CRM, Microsoft Excel, Microsoft PowerPoint, root cause analysis, time management
Preferred skills
Travel industry experience, Spanish language proficiency (via careerplan.io/jobs/354bdd5f-06b5-4e90-9fda-c20430194d75-sr-delivery-engineer-at-jobgether)
Responsibilities
Provide responsive customer service via phone/email/chat; Support sales by maintaining customer relationships; Ensure delivery objectives meet contractual commitments; Collaborate on implementation and service delivery; Conduct technical training for customers and employees; Analyze issues and coordinate resolutions; Manage multiple priorities across service disciplines.