Mexico Claims Compliance, Performance & Operations Manager
Core
Managing claims operations, compliance, vendor management, and business analytics to ensure regulatory adherence and operational efficiency in the insurance sector.
Role type
Senior Operations and Compliance Manager
Builds
Robust claims control frameworks, vendor compliance programs, and data-driven operational solutions
Domain
Insurance / Property Casualty / Claims Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Insurance industry knowledge, claims process expertise, process mapping, risk management, anti-money laundering (AML) framework management, vendor management, statistical quality control, Industrial Engineering principles, data management, business intelligence
Preferred skills
Audit specialization, Solvency II compliance experience, continuous improvement project leadership
Technologies
Excel, Power BI, RPA technology
Responsibilities
Monitor claims operations for regulatory compliance and risk; manage vendor contracts and performance evaluations; optimize First Notice of Loss (FNOL) processes; develop business analytics and data solutions; lead continuous improvement and process evaluation initiatives
Seniority
Senior, hands-on IC