Client Services Officer
Core
Provide exceptional customer service, manage client accounts, and ensure seamless service delivery.
Role type
Client Services Officer
Builds
High-quality client services
Domain
General business services
Deliverable
client delivery
Required skills
Customer service, account management, invoicing, client relationship management, survey analysis, Microsoft Office, CRM software
Responsibilities
Act as primary point of contact for clients, build and maintain strong client relationships, collaborate with other departments, manage client accounts including processing orders and invoicing, conduct client satisfaction surveys, identify opportunities to improve client services, maintain accurate records of client interactions