Resident Engagement Coordinator

Keyton

Sydney, New South Wales💼 Full-time🗓 2026-09-16 → 2026-09-26

Core

Lead national initiatives to enhance resident engagement, satisfaction, and wellbeing across retirement villages.

Role type

Senior IC Resident Engagement Coordinator (Project Management & Community Building)

Builds

National engagement programs, resident newsletters, recognition events, and community initiatives for 15,000+ seniors.

Domain

Senior living / Retirement communities / Community operations

Deliverable

product features

Required skills

Project management, stakeholder engagement, program coordination, data analysis, report writing, event planning, communication

Preferred skills

Experience in community building, familiarity with resident technologies

Technologies

Microsoft Office Suite

Responsibilities

Lead delivery of assigned initiatives and manage timelines; Partner with village teams to drive participation; Manage resident satisfaction surveys and translate insights; Prepare project documentation and reports; Represent the organization at village events; Identify opportunities for new programs and strategies.

Seniority

Mid-Senior, hands-on IC

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About Keyton

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive, not only for residents, but importantly, for our employees also. We do this by creating safe, secu