Distributed Application Support
Core
Ensure success of business-critical application operations by supporting day-to-day batch processing, analyzing and fixing high-priority incidents, and maintaining highly critical distributed systems for Legal, Compliance, and Supervision applications.
Role type
Senior Individual Contributor Distributed Application Support Engineer (SRE/Operations)
Builds
Production stability and performance for distributed batch and real-time systems
Domain
Financial Services / Cloud Operations / Distributed Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
distributed application support, AWS cloud troubleshooting, SQL, database administration, Java/.NET support, batch scheduling, Bash/PowerShell scripting, ETL workflows, monitoring/observability, ITIL practices
Preferred skills
AWS certifications, DevOps/CI/CD concepts, Infrastructure as Code, Python automation, ETL platforms, mainframe environment knowledge
Technologies
AWS (EC2, S3, Lambda, SNS, SQS, RDS, CloudWatch), TWS, Tidal, Control-M, Dynatrace, Sumo Logic, Terraform, CloudFormation, Informatica, AWS Glue
Responsibilities
Respond to and resolve high-priority (P1/P2) incidents dynamically; support nightly batch operations for distributed systems; perform root cause analysis and drive permanent resolutions for recurring issues; participate in change reviews to assess operational impacts; identify and recommend performance enhancements for applications; provide 24x7 on-call support including rotation for US work hours
Seniority
Senior, hands-on IC