Distributed Technical Advisor, Infrastructure Services
Core
Senior technical leader responsible for assigned high-value clients across complex distributed infrastructure and private cloud environments, driving cross-tower coordination, major incident resolution, and service improvement.
Role type
Senior hands-on IC Distributed Technical Advisor (Infrastructure)
Builds
Production infrastructure services for enterprise clients across hybrid environments
Domain
Enterprise IT Infrastructure, Private Cloud, Distributed Systems
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Windows Server, Linux, VMware vSphere, Major Incident Leadership, Cross-Tower Coordination, Enterprise Infrastructure Management, Client Technical Leadership, Service Reliability (MTTR/SLA), Global Delivery Model Experience
Preferred skills
Network (LAN/WAN, SD-WAN), Storage (SAN/NAS), Middleware, Database (SQL Server, Oracle), VDI/EUC, Private/Hybrid Cloud, Automation, Monitoring & Observability
Responsibilities
Serve as senior technical focal point for strategic clients; lead technical coordination across OS, Virtualization, Network, Storage, Middleware, Database, and VDI; provide senior leadership during Major Incidents and escalations; coach engineering teams on troubleshooting and service improvement; act as India-based counterpart to onshore Lead TA.
Seniority
Senior, hands-on IC with leadership presence