Guest Service Agent
Core
Front desk role managing guest check-in, check-out, reservations, and account management to deliver exceptional hospitality.
Role type
Guest Service Agent
Builds
Guest experiences and hotel operations
Domain
Hospitality / Hotel Industry
Deliverable
client delivery
Required skills
Guest account management, reservation handling, conflict resolution, product knowledge, local area knowledge, multitasking, time management, verbal communication, written communication
Preferred skills
Hotel front desk operations experience
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