ServiceNow Developers
Core
Design, code, test, and document complex ServiceNow programs and scripts to develop and integrate software solutions for operational applications.
Role type
ServiceNow Developer
Builds
ITSM solutions, Employee Centers, Virtual Agents, HR Service Delivery, and CMDB configurations
Domain
IT Service Management / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow Application expertise, ITSM (Incident, Problem, Request, Change), Employee Centre, Virtual Agent, HR Service Delivery, CMDB configuration, Workflow/Flow Designer, IntegrationHub, Data loads/transform maps, Update sets deployment, Unit testing, ServiceNow Architecture, MID server implementation, JavaScript/REST scripting
Preferred skills
Yokohama/Zurich experience, Implementation or Application Developer Certification, Relational database and SQL development, Agile methodology, IT Operations Management, Security Operations, Integrated Risk Management, Software Asset Management
Technologies
ServiceNow, GitLab CI/CD, JavaScript, REST, SQL
Responsibilities
Design and implement solutions based on business requirements, perform impact analysis and determine test coverage, ensure appropriate support during UAT and Postproduction Testing, resolve or escalate issues in alignment with SLA, develop technical documentation including flowcharts and diagrams, contribute to continuous improvement of development processes
Seniority
Mid-level, hands-on IC
