Customer Engineer

New York CityFull-time$100k–$130k2026-11-09

On-site · United StatesNo visa sponsorship

Core

Implement and support Courier Health's patient engagement platform for biopharma clients, handling data integrations, workflow configuration, and technical troubleshooting.

Role type

Senior Customer Engineer (Data & Implementation)

Builds

Data integrations, customer workflows, and support processes for biopharma clients

Domain

Healthcare technology / Life sciences

Required skills

SQL, relational databases, data analysis, API integration, SSO configuration, workflow design, root cause analysis

Preferred skills

JavaScript, healthcare data experience

Technologies

SQL, API, SSO

Responsibilities

Partner with technical stakeholders to understand data and business logic; define data requirements and business logic for platform loading; validate data accuracy; build customer standard operating procedures and workflows; support technical conversations on integrations and SSO; troubleshoot and analyze customer feedback; propose product improvements and assist with functional acceptance testing.

Seniority

Mid-Senior level (4+ years experience)

About Courier Health

Series A200 Employees

Courier Health is at an inflection point. We exist to get patients living with chronic and rare diseases faster, better access to the therapies that change their lives. That work depends on a team that can move without friction and on data those patients trust us to protect and right now, no one owns the systems, devices, and security that make both possible. This role does.