Administration and Case Management – Expression of Interest
Core
Providing administrative and operational support or coordinating insurance repair projects from approval to completion for clients and insurers.
Role type
Administration and Case Management Specialist
Builds
Insurance repair projects and operational workflows
Domain
Insurance repairs and construction
Required skills
data entry, documentation management, customer enquiry handling, appointment coordination, project scheduling, workflow management, stakeholder communication, issue resolution, PRIME software proficiency
Preferred skills
industry qualifications, experience in construction or property claims
Responsibilities
Managing data entry, documentation, records, and correspondence; Coordinating appointments, scheduling, and follow-up tasks; Coordinate insurance repair projects from approval through to completion; Maintain clear, professional communication with clients, insurers, supervisors, and trades; Proactively resolve issues to maintain momentum and achieve positive outcomes
Seniority
Mid-level to Senior, hands-on IC