Travel Itinerary Customer Support Executive Intern
Core
Managing customer communication, itinerary planning, and travel booking conversions for spiritual tour and pilgrimage offerings.
Role type
Travel Itinerary & Customer Support Executive (Intern)
Builds
Customized spiritual tour itineraries and pilgrimage packages for domestic travelers, elderly pilgrims, and NRIs.
Domain
Spiritual tourism and religious services in India.
Deliverable
product features
Required skills
Verbal and written communication in English and Hindi, lead nurturing, CRM management, itinerary coordination, upselling/cross-selling, problem-solving.
Preferred skills
Prior experience in travel sales or telecalling, knowledge of Indian temples and pilgrimage circuits, experience handling elderly or NRI customers.
Technologies
CRM tools, WhatsApp Business, Google Sheets, email platforms.
Responsibilities
Create customized spiritual tour itineraries, handle inbound/outbound calls and chat inquiries, resolve pre-sale and post-sale queries, nurture leads to convert bookings, coordinate with internal travel and hotel teams, upsell pooja add-ons and VIP darshan services.
Seniority
Intern (3–6 months)