Specialist, Commercial Contract Support (APAC Shift) - 9 Month Contract
Core
Contract Commercial Support Specialist managing global orders, contract data entry, and case tracking for S&P Global Energy clients.
Role type
Specialist, operational contract support
Builds
Global orders (new, amended, renewal) and contract transactions for Fortune 500 energy clients
Domain
Energy commodities and commercial services
Required skills
contract management, order processing, data entry (CPQ), case tracking, escalation monitoring, client inquiry resolution, audit documentation, process adherence
Preferred skills
process improvement, cross-department collaboration, adaptability
Technologies
CPQ
Responsibilities
Perform contract data entry into CPQ; manage global orders including amendments and renewals; track case statuses from deal creation to fulfillment; monitor and resolve escalations from Sales and Client Services; assist Sales with client inquiries on billing and account status; attend BPM meetings and report deal statuses; ensure adherence to CPQ ecosystem and business SLAs; document activities for audits.
Seniority
Specialist, operational support
