Open Source Community Advocate
Core
Customer-focused technical advocate guiding users on data transformation, query execution, and product usage across open source and paid tiers.
Role type
Senior IC Open Source Community Advocate
Builds
Customer success resources, community engagement, and user guidance for Metabase data analytics platform
Domain
Data analytics / Business Intelligence / Open Source
Deliverable
client delivery
Required skills
Technical background (3-5 years production code/systems admin), Data visualization/analytics tools expertise, SQL, Server management (Docker/AWS/GCP), Networking knowledge, Written communication
Preferred skills
Multi-language fluency, Webinar/presentation experience
Technologies
Metabase, Docker, AWS, GCP, SQL
Responsibilities
Answer user questions on discourse forum and social channels, Collaborate on content creation and documentation, Participate in brainstorming for customer content, Engage with users in public communities (LinkedIn, Twitter, Reddit, Slack)
