Senior Salesforce & Conga CLM Administrator
Core
Senior Salesforce and Conga CLM Administrator serving as the primary technical partner and hands-on builder for FICO's Legal team, managing the full lifecycle from requirements gathering to deployment of contract lifecycle solutions.
Role type
Senior IC Salesforce & Conga CLM Administrator (Business Analysis)
Builds
Salesforce-based Contract Lifecycle Management (CLM) solutions, automations, and AI-powered legal intelligence integrations for the Legal department.
Domain
Legal Technology / Contract Lifecycle Management / Salesforce Platform
Deliverable
production ML models | product features
Required skills
Salesforce Administration, Conga CLM configuration, Business Analysis, Agile delivery, Salesforce DevOps, AI tool integration
Preferred skills
Salesforce Platform App Builder, Sales Cloud Consultant, AI-powered legal intelligence platforms (Harvey, Ivo), Salesforce Revenue Cloud, Informatica/OIC middleware
Technologies
Salesforce, Conga CLM, Jira, Gearset, DemandTools, Claude Enterprise, Harvey, Ivo, Informatica, OIC
Responsibilities
Own the full cycle of stakeholder discovery, requirements definition, configuration, testing, and deployment of Salesforce and CLM solutions; Lead discovery sessions and document user stories/acceptance criteria; Design and configure flows, automations, security models, and CLM templates; Manage the CLM backlog, triage defects, and balance quick wins against larger initiatives; Serve as first-line support for Salesforce and CLM issues; Investigate and evaluate AI-powered legal intelligence requirements for integration; Participate in Agile ceremonies and manage work items in Jira.
Seniority
Senior, hands-on IC
