Senior Solution & Service Engineer
Core
Provide comprehensive technical support throughout the customer journey, from pre-sales consultation and system solution design to after-sales service and troubleshooting.
Role type
Senior Solution & Service Engineer
Builds
Technical solutions for customers in the Swedish market
Domain
Energy/Electronics engineering
Deliverable
client delivery
Required skills
System integration, installation and commissioning, troubleshooting, product configuration, firmware and software testing, technical documentation localization
Preferred skills
Swedish language skills
Technologies
Firmware, software, communication systems
Responsibilities
Provide pre-sales technical support including product selection and system configuration; Deliver after-sales support for installation, commissioning, and product issues; Build and maintain technical relationships with key customers; Support new product launches and technical training; Gather customer requirements and feedback for Product and R&D teams; Support local product testing and validation; Maintain and localize technical documentation.
Seniority
Senior, hands-on IC