3DaaS Program Manager – Business Operations and Process Management
Core
Lead business operations and process management for the worldwide 3DaaS program, ensuring consistent execution, accurate billing, and coordinated customer support across regions.
Role type
Senior Program Manager (Business Operations)
Builds
End-to-end operating processes for 3DaaS including contract administration, invoicing, partner compensation, and system integrations.
Domain
Additive Manufacturing / 3D Printing Services
Required skills
Cross-functional program management, subscription and contractual operations, process design and continuous improvement, billing and financial reconciliation, data analysis and reporting, stakeholder coordination, change management
Preferred skills
Automation initiative leadership, system migration coordination, revenue reconciliation
Technologies
Starfleet, BRIM
Responsibilities
Manage end-to-end operating processes including contract administration, renewals, entitlements, supplies replenishment, and invoicing; Coordinate worldwide program execution across AMS, EMEA, and APJ regions; Lead automation initiatives for invoicing and operational readiness; Reconcile business activity, invoices, and recognized revenue with Finance teams.
Seniority
Senior, hands-on IC
