日语电脑售后技术支持工程师
Core
Provide computer and IT software technical support to Japanese customers via phone.
Role type
Junior customer support engineer (IT)
Builds
IT solutions for end-users
Domain
Consumer electronics / IT support
Deliverable
client delivery
Required skills
Business Japanese (fluent), IT hardware/software knowledge, Office software proficiency, logical thinking, adaptability to shift work
Preferred skills
Knowledge of Japanese culture, ability to use AI tools
Responsibilities
Answer customer calls, diagnose IT issues, provide solutions within SLA, handle shift rotations