SMB Account Manager
Core
Engage in customer interactions, handle inquiries, and sell products/services to SMB clients while nurturing relationships and optimizing sales outcomes.
Role type
Senior Inside Sales Account Manager
Builds
Integrated multi-product solutions for SMB clients
Domain
Business-to-Business Sales
Deliverable
product features
Required skills
Consultative Selling, Complex Negotiations, Account Management, Salesforce, Cold Calling, Upselling, Cross-Selling, Sales Strategy, Data Analysis, Team Coaching
Preferred skills
Certified Inside Sales Professional (CISP)
Responsibilities
Handle customer request calls and sell products/services to the installed base; Address complex inquiries with integrated solutions; Manage key accounts and identify growth opportunities; Navigate high-value negotiations; Collaborate with cross-functional teams to optimize sales processes; Analyze performance metrics to identify trends; Train and coach lower-level representatives.
Seniority
Senior, hands-on IC with mentorship responsibilities
