Data Solutions Lead, Data Collection Excellence

## Responsibilities - Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements - Coordinate across teams to ensure seamless delivery and stakeholder alignment - Own relationships with customer scientists, becoming their go-to partner for ML data solutions - Provide consultation on ML workflow capabilities, helping customers maximize value - Monitor and optimize collection health metrics to ensure customer success - Drive customer adoption through providing technical value and the provision of an exemplary customer experience - Guide customers on workflow feasibility and data collection best practices - Collaborate with implementation teams to define and validate technical requirements - Evaluate scalability of annotation scenarios and provide strategic recommendations - Influence technical documentation and guidelines ## Requirements - Bachelor's degree in a relevant field or equivalent work experience - Demonstrated experience in effectively defining optimal data creation strategies and executing them - 2+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts - Outstanding customer communication and management skills, especially in technical consultation - Ability to translate complex technical concepts into tactical applications ## Nice to Have - Bachelor's degree in Computer Science, Business or a related field - Experience in project management - Working knowledge of JSON, Command Line, and Python - Technical account management experience - Background in customer success or solution consulting ## Benefits Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.