Senior AI Engineer
Core
Design, build, and operate AI solutions using text, voice, and conversational interfaces to improve customer interactions and automate business processes.
Role type
Senior AI Engineer (Conversational AI & Agentic Systems)
Builds
Production-ready AI services integrated with contact-center platforms and business systems
Domain
Financial services / Debt collection / Customer interaction
Deliverable
production ML models
Required skills
Python, advanced AI models via APIs, text/speech/audio processing, agentic AI development, API integration, cloud platforms, software engineering, security/data protection
Preferred skills
Swedish language proficiency, experience in financial services or regulated industries, contact-center platform experience
Technologies
Genesys, ElevenLabs, cloud platforms, APIs
Responsibilities
Design and build AI applications with text, voice, and conversational interfaces; develop agentic AI solutions; integrate AI services with platforms like Genesys; ensure strong performance for Swedish text and audio; take solutions from prototype to production; evaluate solution quality and cost; apply responsible AI practices.
Seniority
Senior, hands-on IC