PWI Field Service Engineer
Core
Field Service Engineer responsible for resolving complex technical incidents, managing prepress workflows, and maintaining network infrastructure within printing facilities.
Role type
Senior Field Service Engineer (Prepress & Network)
Builds
Automated prepress workflows, stable LAN/WAN infrastructure, integrated prepress systems
Domain
Printing & Prepress Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Prepress workflow automation, LAN/WAN infrastructure management, system integration, color management, technical troubleshooting, data security, server administration
Preferred skills
HP product expertise, account management, project leadership, mentoring
Technologies
ESKO Automation Engine, Heidelberg Prinergy, MIS, ERP, Digital Asset Management (DAM)
Responsibilities
Design and implement automated prepress workflows; manage and troubleshoot LAN/WAN infrastructure; integrate prepress software with business systems; oversee prepress file preparation and quality control; provide high-level technical support for hardware and software; implement network security and disaster recovery procedures; mentor junior staff and train on best practices.
Seniority
Senior, hands-on IC with project leadership