Field Service Engineer
Core
On-site installation, maintenance, and repair of large-format printers for customers.
Role type
Field Service Technician (Hardware/Printers)
Builds
Physical printer installations and repairs for enterprise clients
Domain
Manufacturing hardware / Printing technology
Deliverable
physical/clinical work
Required skills
mechanical troubleshooting, electrical troubleshooting, electronic troubleshooting, inkjet printing technology knowledge, color management, computer networking, pneumatic systems knowledge, hardware/software integration
Preferred skills
HP experience, color calibration expertise
Technologies
Large-format printers, inkjet systems, network components
Responsibilities
Install and configure large-format printers including hardware and software, perform preventive maintenance and troubleshoot mechanical/electrical/software issues, educate customers on usage and color management, execute installation and escalation plans, use monitoring tools to prevent operational issues, provide clear updates and resolve customer concerns
Seniority
Mid-Senior, hands-on IC
