Labor Standards Expert
Core
Own and develop the global store labour standards model, defining how work is measured and task durations are calculated across retail environments.
Role type
Senior IC labour standards expert (work measurement)
Builds
Global store labour standards model, methodologies, and workload assumptions for labour planning
Domain
Retail operations and work measurement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Work measurement, labour standards, industrial engineering, methods engineering, operational productivity, labour modelling, time studies, task analysis, productivity assessments, workflow analysis, process analysis, data interpretation, documentation of methodologies
Preferred skills
Experience in retail, logistics, manufacturing, warehousing, high-volume operational environments
Technologies
None stated
Responsibilities
Own and maintain the end-to-end store labour standards model; Define and improve methodologies, calculation logic, and governance principles; Lead time studies, work measurement activities, and productivity assessments; Analyse workflows and task execution patterns to define accurate labour standards; Ensure standards are updated for new processes and operating model changes; Establish a structured cadence for reviewing and updating task times; Build and maintain documentation and standard operating principles; Partner with Labour Demand and Workforce Management experts
Seniority
Senior, hands-on IC