Labor Demand Expert
Core
Build and continuously improve the global labour demand model that translates store demand signals (customer traffic, transactions, omnichannel activity) into workload and labour hours for retail environments.
Role type
Senior analytical modeler (labour demand & operational analytics)
Builds
Global labour demand models and workload calculation logic
Domain
Retail operations and workforce planning
Deliverable
production ML models | product features
Required skills
Labour demand modelling, operational analytics, workforce planning, capacity planning, operational modelling, workload forecasting, translating demand drivers into labour requirements, building and maintaining operational models, working with large complex datasets, understanding customer-driven operational environments, strong documentation skills
Preferred skills
Experience with daily/weekly/seasonal variation modeling, scenario modelling for store formats and omnichannel initiatives, partnering with workforce management teams
Technologies
None explicitly stated
Responsibilities
Own and develop the end-to-end labour demand model, define how demand signals translate into workload requirements, ensure the model reflects real store activity patterns, document and maintain assumptions and calculation logic, build logic for scaling factors, analyse relationships between demand and labour consumption, support scenario modelling, partner with Labour Standards and Workforce Management experts
Seniority
Senior, hands-on IC
