ServiceNow Architect Business Continuity Management (BCM)
Core
Lead end-to-end technical design and migration of a unified resilience solution (BCM, IRM, TPRM) on ServiceNow for a Nordic bank, replacing a legacy platform.
Role type
Senior ServiceNow Architect (Business Continuity & Risk Management)
Builds
Unified resilience platform with AI-enabled data models, automated reporting, and continuous assurance capabilities.
Domain
Financial Services / Banking / Risk Management
Deliverable
production ML models | product features
Required skills
ServiceNow architecture, BCM/IRM/TPRM modules, platform migrations, data migration & reconciliation, OOTB-first implementation, banking regulatory frameworks, business continuity concepts, technical governance, team mentorship
Preferred skills
ServiceNow certifications (CTA, CIS, CAD), banking risk management certifications, operational resilience expertise, Nordic languages
Technologies
ServiceNow, Now Platform, CMDB, AI-enabled data models
Responsibilities
Lead solution architecture for ServiceNow BCM/IRM/TPRM; drive fit-gap assessment and feature breakdown; design controlled migration factory approach; architect unified resilience capabilities (BIA, risk registers, DR workflows); establish automated reporting; provide technical governance; guide and mentor developers.
Seniority
Senior, hands-on IC with mentorship responsibilities
