Job
Core
Own the end-to-end client onboarding and account management journey, from sign-up through verification, approval, and first deposit/trade, accountable for conversion and time-to-value.
Role type
Product Manager (Onboarding & Account Management)
Builds
Onboarding funnels, KYC/identity verification flows, account security controls, and back-office operations tools.
Domain
Fintech / Regulated Financial Services
Deliverable
product features
Required skills
Product strategy, funnel analysis, A/B testing, KYC/eKYC ecosystem knowledge, back-office operations optimization, cross-functional collaboration
Preferred skills
Experience in regulated financial services (broker, fintech, payments, crypto), understanding of compliance-by-design, identity verification provider tuning
Technologies
Alloy EV, KYC providers, MFA, step-up verification systems
Responsibilities
Develop and execute product strategy for client onboarding aligned to growth and regulatory obligations; Lead discovery to delivery for enhancements across onboarding, verification, and post-onboarding account settings; Define and optimize Alloy EV provider configurations to maximize verification coverage and approval rates; Partner with Compliance, Risk, and Legal to ensure KYC/AML requirements are met; Improve back-office workflows by reducing manual review volumes and handling times.
Seniority
Mid-level, hands-on IC
