HR Service Center Associate with German (on-site)
Core
Multi-lingual HR Service Center Associate handling high-volume employee inquiries and HR processes via phone, chat, and email.
Role type
HR Service Center Associate
Builds
HR operational support for Abbott employees globally
Domain
Healthcare / Human Resources
Deliverable
dashboards & analysis
Required skills
Fluent German, Fluent English, Multi-channel customer service, HR processes knowledge, Salesforce, Workday
Preferred skills
Postgraduate HR or Customer Service specialization, Additional European languages, Remote communication with global teams
Technologies
Salesforce, Workday
Responsibilities
Solve customer requests via phone, chat, and email; Navigate customers towards HR solutions; Partner with team members to troubleshoot requests; Identify process roadblocks and share insights; Ensure compliance with corporate ethical standards.
Seniority
Individual Contributor