Transit Field Services Region Director
Core
Lead the regional Field Services organization to position it as a key commercial and operational strength for transit rail equipment.
Role type
Senior Director, Field Services Operations
Builds
Field service delivery, warranty execution, and product performance improvement for transit rail systems
Domain
Rail transit / Heavy equipment maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-site team leadership, project management, complex operations management, business acumen, service business development, cost optimization, KPI-driven performance management
Preferred skills
Stakeholder management, customer relationship management, strategic deployment
Technologies
Field service tools, KPI tracking systems
Responsibilities
Lead and develop the regional Field Services organization; Deploy and track KPIs to drive quality, cost, and performance; Implement Transit Field Services strategy; Manage resource planning, budgeting, and workforce efficiency; Support OE and Service projects during warranty and retrofit phases; Strengthen customer relationships and ensure service delivery excellence; Drive cost optimization and OTD improvements in Field MRO activities; Manage and develop FS leadership roles across multiple sites; Provide structured product performance feedback to Product Management.