Job
Core
Monitoring, maintaining, and optimizing SMS network infrastructure and routing schemes to ensure 24/7 availability and seamless communication.
Role type
NOC Engineer (SMS/Telecom)
Builds
SMS routing schemes and network infrastructure
Domain
Telecommunications / Messaging
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SMS A2P expertise, Alaris SMSC proficiency, network troubleshooting, root cause analysis, incident management, performance optimization
Preferred skills
Voice field experience
Technologies
Alaris SMSC, SMS routing systems
Responsibilities
Monitor real-time traffic and route performance, investigate SMS routing technical issues, manage and troubleshoot alarms and incidents, perform root cause analysis, collaborate on system upgrades, document operational processes
Seniority
Mid-level, hands-on IC