Job
Core
Install, configure, test, and maintain POS terminals and related hardware at customer sites while providing technical support and training.
Role type
Field service technician (POS systems)
Builds
POS terminals and related hardware
Domain
Retail technology / Point of Sale systems
Deliverable
physical/clinical work
Required skills
hardware installation, network configuration, troubleshooting, customer training, record keeping, travel management
Preferred skills
technical support experience, IT field services experience
Technologies
Windows operating systems, POS terminals
Responsibilities
Install and configure POS terminals, diagnose and resolve hardware/software/connectivity issues, provide onsite and remote technical support, train customers on POS operation, perform routine maintenance and upgrades, liaise with internal technical teams
Seniority
Junior, entry-level field technician