Job
Core
Host VIP patrons and guests at airports and hotel check-ins, manage VIP room access, and coordinate reservations and settlements.
Role type
VIP Services Host
Builds
VIP guest experiences and operational support for high-net-worth clientele
Domain
Casino and hospitality
Deliverable
client delivery
Required skills
airport and hotel check-in coordination, VIP room access management, reservation booking, settlement processing, player identification, multi-tasking under pressure
Preferred skills
casino industry knowledge, guest relations experience, foreign language proficiency
Technologies
Microsoft Office, Excel, PowerPoint
Responsibilities
Meet and greet VIP patrons at airport and gate arrivals, monitor VIP room cleanliness and access, assist bar staff with responsible alcohol service, process room charge settlements, register new VIP members, communicate player movements to management
Seniority
Entry-level to Individual Contributor