Administration Officer
Core
Support doctors with day-to-day administrative tasks, manage reception, handle patient billing and Medicare claims, and maintain medical records in a mental health clinic.
Role type
Administrative support officer (healthcare)
Builds
Administrative workflows and patient care coordination for a private mental health service
Domain
Healthcare / Mental Health
Required skills
Customer service, record management, data entry, appointment scheduling, billing and claims processing, MS Office (Outlook, Word, Excel), phone and email management
Preferred skills
Zedmed experience
Responsibilities
Support doctors with day-to-day administrative tasks, Manage a busy reception desk, Manage phone and email enquiries, Organise appointments and send reminder SMS, Bill patients and process Medicare claims, Maintain accurate and effective record management systems, Liaise with different departments within the hospital and other clinics, Accurate computer data entry