Senior Manager, Systems Engineering
Core
Lead the shift from reactive support to a platform function for Corporate Engineering, owning identity, device, and ITSM infrastructure for 1,500+ employees.
Role type
Senior Manager, Systems Engineering
Builds
Internal identity, access, device assurance, and ITSM platforms enabling self-service for the entire company.
Domain
Enterprise IT Infrastructure, Identity & Access Management (IAM), Endpoint Security, IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Team leadership and coaching, Identity and Access Management (IAM), Endpoint management (macOS/Windows), ITSM rationalization, SaaS procurement governance, AI tooling infrastructure, Cross-functional influence
Preferred skills
Experience scaling teams through headcount inflection, Untangling inherited complexity, Enterprise AI tooling fluency
Technologies
Okta, Intune, Jamf, Atlassian, GitHub, MCP servers, Vercel
Responsibilities
Lead and coach a team of systems engineers and a tech lead; Own joiner/mover/leaver automation in Okta Workflows; Define device assurance policies for macOS and Windows; Rationalize the ITSM estate; Govern SaaS procurement with enforced SSO; Own identity/access infrastructure for the company-wide AI stack; Build visibility layers for team capacity and work flow.
Seniority
Senior Manager, hands-on leadership