Client Relationship Manager
Core
Senior point of contact for key and senior client contacts, driving growth, managing commercial relationships, and leading capability workshops for financial services clients.
Role type
Senior Client Relationship Manager
Builds
Client growth, service delivery, and strategic partnerships
Domain
Financial Services (Superannuation & Funds management)
Deliverable
client delivery
Required skills
C-suite engagement, financial and numerical skills, P&L and revenue forecasting, Superannuation & Funds management industry knowledge, client service model understanding, process improvement
Preferred skills
None stated
Technologies
None stated
Responsibilities
Maintain and develop personal relationships with key and senior client contacts; Engage effectively at the C-suite level to build credibility; Achieve year-on-year growth and sales targets; Lead capability workshops with clients; Lead all commercial and contractual relationships; Act as senior point of contact for escalations and own resolution process; Drive process improvement and change.
Seniority
Senior, hands-on IC