.NET Developer / L3 Application Support Engineer (Copy)
Core
L3 application support engineer owning complex web-based platform issues from diagnosis to resolution, focusing on root cause analysis and prevention.
Role type
Senior L3 Application Support Engineer (.NET)
Builds
Web-based payroll and workforce applications
Domain
HR Tech / Payroll / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
.NET debugging (C#, ASP.NET, .NET Core), SQL Server optimization, JavaScript/jQuery troubleshooting, root cause analysis, incident ownership, stakeholder communication
Preferred skills
SSRS reporting, Azure hosting, ITIL frameworks, payroll domain knowledge
Technologies
.NET Framework 4.0+, .NET Core 8, SQL Server, SSRS, GitHub, JavaScript, jQuery, Azure
Responsibilities
Diagnose and troubleshoot escalated complex application problems including performance issues and bugs; conduct root cause analysis on recurring issues; write standard operating procedures and troubleshooting guides; participate in deploying and testing updates and patches; monitor application performance and recommend optimizations.
Seniority
Senior, hands-on IC