Senior Retail Operations Manager, Training & Education
Core
Build and scale retail training programs, product education, and interior design guidance to ensure consistent guest experiences across stores.
Role type
Senior Retail Operations Leader (Training & Education)
Builds
Centralized learning platforms, training processes, reusable resources, and onboarding programs for store teams and trade partners.
Domain
Retail operations, interior design, and trade education
Deliverable
product features
Required skills
Retail operations experience, program building, project management, product knowledge, interior design interest, stakeholder collaboration
Preferred skills
Trade education experience, Shopify POS/NetSuite proficiency, travel readiness
Technologies
Shopify POS, NetSuite
Responsibilities
Establish and improve centralized learning platforms and training processes; Develop onboarding and product launch training programs; Coach store leaders on team management and commercial execution; Create interior design and space planning resources; Support new store openings and operational changes.
Seniority
Senior, hands-on IC (via careerplan.io/jobs/2c8d5be1-2c52-4e39-999a-c459ff18aebf-senior-retail-operations-manager-training-education-at-thuma)