Licensed Practical Nurse (LPN) - Telephonic. CC
Core
Licensed Practical Nurse providing telephonic medical management to patients, providers, and plan sponsors to promote quality, cost-effective health outcomes.
Role type
Licensed Practical Nurse (LPN) - Telephonic Medical Management
Builds
Patient health outcomes via telephonic medical management process
Domain
Healthcare / Telephonic Medical Management
Deliverable
client delivery
Required skills
telephonic communication, typing 35+ wpm, multitasking simultaneous talking and typing, following multi-step processes and decision-making flow charts, independent study, on-the-job training
Preferred skills
problem-solving, autonomy, continuous learning
Technologies
call center systems
Responsibilities
Work with patients, providers, and plan sponsors to meet health needs via telephonic communication; research answers to patient questions; follow decision-making flow charts; work in an office call center environment.
Seniority
Mid-level, hands-on IC