Front Office Night Supervisor | The Star Brisbane
Core
Oversee front office operations during overnight shifts, manage guest arrivals/departures, handle financial balancing and credit checks, and lead/coach the front office team.
Role type
Front Office Night Supervisor
Builds
Seamless night shift operations for a 5-star hotel and entertainment precinct
Domain
Hospitality / Luxury Hotel
Required skills
Leadership, team coaching, guest relations, financial balancing, credit checks, folio management, conflict resolution, shift management
Preferred skills
Hospitality qualification/diploma, additional languages, 5-star hotel experience
Responsibilities
Manage guest arrivals and departures, oversee daily balancing and credit checks, coach and develop front office staff, resolve guest queries and concerns, support the Night Manager and Assistant Front Office Manager
Seniority
Mid-level, hands-on supervisor