Activities Manager: Discovery Resorts - Wilpena
Core
Manage resort tours, activities, and guest transfers at Wilpena Resort, ensuring high standards of guest service and operational safety.
Role type
Senior IC activities manager (tourism/hospitality)
Builds
Guided tours, scenic flights, 4WD tours, mountain biking, bushwalking, and Aboriginal cultural experiences
Domain
Australian tourism, outdoor adventure, indigenous cultural tourism
Deliverable
product features
Required skills
Tour guide management, team leadership, rostering, financial management, logistics planning, vehicle maintenance oversight, regulatory compliance, stakeholder communication
Preferred skills
Experience with Rezdy and RMS, knowledge of geology and indigenous culture
Technologies
Rezdy, RMS
Responsibilities
Plan and organize tour departures including scheduling and booking; lead the activities team to exceed guest expectations; manage guide training and rostering; oversee cleanliness and maintenance of tour vehicles; ensure safety and compliance with travel regulations and company policies; coordinate with Reservations and Front Office teams.
Seniority
Senior, hands-on IC
