Operations Capability Lead | Fixed Term Contract
Core
Designing learning frameworks, career pathways, and leadership programs to build operational capability and develop future leaders within an automotive inspection and reconditioning centre.
Role type
Senior Learning & Development / Organizational Development Lead (Operations)
Builds
Learning frameworks, competency matrices, career pathways, and leadership development programs for operational teams.
Domain
Automotive (pre-owned car dealership) / Operations / Workforce Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Learning & Development, competency framework design, workforce capability planning, succession planning, stakeholder influence, project management, data analysis, cross-training coordination, external training provider management, compliance alignment.
Preferred skills
Experience in manufacturing, logistics, automotive, warehousing, high-growth environments, Microsoft Office, HR systems.
Technologies
Microsoft Office, learning/workforce management/HR systems.
Responsibilities
Own and improve the Step Up Program for operational progression; Build and maintain competency frameworks and skills matrices; Design and deliver the Lead Program for frontline leaders; Coordinate operational onboarding and capability programs; Partner with leaders to identify capability gaps and workforce risks; Track capability progression and maintain succession pipelines; Produce regular reporting on capability and internal progression; Analyse workforce data for planning recommendations.
Seniority
Senior, hands-on IC with strategic program ownership.
