Client Service Liaison
Core
Coordinate appointments, manage client intake, and support medical assessments at a corporate health clinic.
Role type
Client Service Liaison (Health Assessment Centre)
Builds
Corporate and private health assessment programs
Domain
Corporate health / Preventative medicine
Deliverable
client delivery
Required skills
appointment scheduling, client relations, office administration, invoicing, record keeping, phone support, medical record management, report monitoring
Preferred skills
experience in medical or allied health reception, proficiency with booking systems and Excel
Responsibilities
Coordinate and book appointments for corporate and private clients; Provide a welcoming experience for clients during clinic visits; Perform general office administration tasks including invoicing and record keeping; Handle incoming phone calls and respond to client inquiries; Act as a liaison between clients, doctors, and healthcare professionals; Organize and manage the filing and screening of medical records; Monitor and facilitate the timely completion of client medical reports
Seniority
Individual Contributor
