IT Support Specialist (Part-Time)
Core
First-line IT support providing hardware, software, and systems access to ensure team productivity.
Role type
Part-time IT Support Specialist
Builds
Hardware provisioning, user account management, and meeting room infrastructure
Domain
Enterprise IT Operations
Required skills
macOS troubleshooting, Windows troubleshooting, MDM management, SaaS administration, MFA enforcement, endpoint compliance monitoring, documentation
Preferred skills
Customer-first mindset, self-starter, eagerness to learn enterprise tools
Technologies
macOS, Windows, Google Workspace, Microsoft 365, Slack, Jira, Zoom, Google Meet, Microsoft Teams, MDM tools
Responsibilities
Triaging and resolving IT inquiries (network, permissions, software), deploying and managing employee hardware, provisioning and auditing user accounts across cloud platforms, enforcing security standards (MFA, encryption), maintaining meeting room technology, writing troubleshooting guides
Seniority
Individual Contributor, Part-time