Werkstudent (m/w/d) Customer Success
Core
Support the cross-regional customer success team for the Arabeurasia region, handling order processing, document dispatch, and customer inquiries.
Role type
Student Customer Success Associate
Builds
Order fulfillment and customer communication workflows for pharmaceutical products
Domain
Pharmaceuticals / Life Sciences
Deliverable
dashboards & analysis
Required skills
Order management, Document handling, Customer support, Report creation, Process optimization, Expiry date management, Credit note management
Preferred skills
AI tools integration, Data analysis
Technologies
MMBR Reports, Gutschriften management
Responsibilities
Manage customer orders and document dispatch for the Arabeurasia region, Handle customer inquiries and inbox management, Create MMBR reports for order transparency, Support expiry date (MHD) and credit note management
Seniority
Student / Intern
