Forderungsmanager (m/w/d), Berlin
Core
Managing B2B collections and payment receivables for mid-sized companies, ensuring timely payments and negotiating fair solutions for overdue accounts.
Role type
Collections Manager (B2B)
Builds
Payment collection workflows and customer communication for a FinTech serving mid-sized enterprises
Domain
Financial services / B2B Collections
Required skills
B2B customer communication, negotiation, payment reconciliation, credit risk assessment, Excel/Google Sheets, AI tool usage, structured problem solving
Preferred skills
Experience in collections/dunning/legal enforcement, factoring knowledge, process automation, English (B2)
Responsibilities
Contacting customers and debtors via phone/email to resolve overdue invoices, negotiating payment plans, managing dunning stages, reconciling payments and corrections, releasing claims within guidelines, preparing handovers to external collection partners
Seniority
Entry to Mid-level, hands-on IC