CUSTOMER SERVICE (m/w/d)
Hybrid
Core
B2B customer service representative serving wholesale customers (hardware stores and trade partners) for garden and home products.
Role type
Customer Service Representative (B2B)
Builds
Order processing, invoicing, and customer support for a European garden and home product company.
Domain
Retail / Home & Garden / B2B Sales
Deliverable
client delivery
Required skills
B2B customer service experience, order processing, ERP systems, data management, German (fluent), English (fluent)
Responsibilities
Handle inquiries and support wholesale customers, process orders from entry to logistics handover, manage and resolve complaints, maintain customer master data, ensure cross-functional communication.
