(Senior) CRM & Revenue Operations Manager (m/w/d)
Core
Designing and managing the group-wide HubSpot CRM landscape to drive efficient processes, intelligent automations, and data-driven decisions across sales, marketing, and service.
Role type
Senior CRM & Revenue Operations Manager
Builds
Centralized CRM platform and automated sales/marketing/service processes for a European dental laboratory group
Domain
Dental industry / Revenue Operations / CRM
Required skills
HubSpot expertise (Sales/Marketing/Service Hubs), CRM strategy, data modeling and quality, sales process optimization, cross-system integration (ERP/BI), analytical reporting (Power BI/Excel), automation tools (n8n/Make/Zapier)
Preferred skills
Salesforce experience, B2B context, healthcare/dental industry knowledge
Technologies
HubSpot, Salesforce, Power BI, Excel, n8n, Make, Zapier, ERP systems
Responsibilities
Define group-wide CRM strategy and structure; establish data standards and KPIs; optimize sales processes from quote to order; measure marketing campaign effectiveness; create decision-making reports; define technical requirements for system integrations; build and manage the Service Hub; coordinate external HubSpot vendors and roll out standards across brands and countries
Seniority
Senior, hands-on IC
