Mitarbeiter IT-Servicedesk / Helpdesk (m/w/d)
Core
1st/2nd-Level IT support for end-users on hardware and software issues, including Windows applications, operating systems, and networks.
Role type
IT Service Desk Technician
Builds
Maintains Windows laptops via Microsoft Intune and manages user lifecycle (on/offboarding, Active Directory, Exchange Online).
Domain
IT Infrastructure / Enterprise Support
Required skills
Windows OS, Microsoft Intune, Active Directory, Exchange Online, LAN/WAN/VPN, Incident management, Documentation
Preferred skills
Project support, Travel readiness
Technologies
Windows, Microsoft Intune, Active Directory, Exchange Online, Microsoft, Apple, Lenovo