Kundenberater (m/w/d) Reise
Hybrid
Core
Customer advisor for health and wellness travel, guiding clients from inquiry to booking via phone and email.
Role type
Customer service and sales representative
Builds
Wellness travel packages, Ayurveda cures, and yoga retreats
Domain
Travel and wellness
Deliverable
client delivery
Required skills
customer consultation, sales, needs analysis, booking management, customer retention, German (fluent), English (good), MS Office
Preferred skills
tourism training, GDS systems (TOMA, Sabre, Amadeus), AI tools
Responsibilities
consult clients via phone and email, analyze customer needs, proactively reach out to prospects, manage bookings and cancellations, upsell additional services, convert one-time buyers into loyal customers